After completing a purchase, your sales receipt will be sent to your registered email. You can also view it by logging into your account on our website, going to the "My Account" section, and clicking on "Orders" to see your past orders and download the receipt for each one.

Follow the instructions provided, and our team will guide you through the return process. You can also contact our customer service for assistance. Please note that returns must be made within our return policy period, and the item should be in its original condition.

We do our best to restock popular items as quickly as possible. If an item is marked as “out of stock,” you can sign up to receive an email notification when it becomes available again. However, please note that some items may be limited edition or discontinued, and may not be restocked.

We currently deliver within Bangladesh only. You can ship your order to any address within Dhaka city or outside Dhaka. Please note that delivery charges vary based on your location, with a charge of BDT 60 within Dhaka city and BDT 120 outside Dhaka.