Privacy Policy

Effective Date: 23 September, 2024

Thank you for visiting ShofyNix (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from shofynix.com (the “Site”).

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

Personal Information: Name, address, email address, phone number, payment information, and other details required to complete your order.
Account Information: If you create an account with us, we may collect your login credentials.
Order Details: Items purchased, order history, and delivery address.
Automatically Collected Information: IP address, browser type, operating system, referring website, and browsing behavior on our site.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including arranging shipping and providing you with invoices or order confirmations.
Communicate with you about your orders, provide customer support, and send updates or promotional offers.
Improve our website, products, and services by analyzing user behavior and preferences.
Detect and prevent fraud, abuse, and security issues.
Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your data with trusted third-party service providers to help us process payments, manage deliveries, or provide customer support.
Legal Requirements: We may disclose your information to comply with legal obligations or to protect our rights.
Business Transfers: In the event of a merger, sale, or transfer of assets, your data may be part of the transferred assets.

4. Data Security

We are committed to protecting your personal information. We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights

You have the following rights concerning your personal information:

Access: You may request access to the personal information we hold about you.
Correction: If any of the information we hold is incorrect, you can request that we update it.
Deletion: You may request that we delete your personal information, subject to legal and contractual restrictions.
Withdrawal of Consent: Where we rely on your consent for data processing, you can withdraw your consent at any time.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website, track user behavior, and improve our services. You can choose to disable cookies through your browser settings, but this may limit some functionality of the site.

7. Use of Google Analytics and Facebook Pixel

We use Google Analytics and Facebook Pixel to help us understand how visitors interact with our website, improve your experience, and run targeted advertising campaigns.

Google Analytics: We use Google Analytics to track and report website traffic. This tool collects information such as your IP address, browser type, pages visited, and time spent on the site. Google Analytics helps us analyze this data to improve our services and user experience. You can opt-out of Google Analytics by using the Google Analytics Opt-Out Browser Add-on.
Facebook Pixel: We use Facebook Pixel to measure the effectiveness of our advertising campaigns on Facebook. It helps us understand how users interact with our ads and website, enabling us to deliver more relevant advertisements. The Pixel also allows us to track user actions, such as making a purchase or adding an item to the cart. You can manage your ad preferences through Facebook’s Ad Preferences.

Both tools use cookies and similar tracking technologies to collect and process data. You can control the use of cookies in your browser settings.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy regularly to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: [email protected]
Phone: 01758917745
Address: Amzad Ideal School & College, Fulbaria Rd, Turag, Fulbaria, Uttara, Dhaka-1230